Trust and Safety

Tiwala muna bago tulong ang usapan.

May verification, payout checks, at local compliance para safe ang donations.

Verification flow

How campaigns get verified

Every campaign goes through a layered review process to confirm identity, legitimacy, and purpose.

Identity and organizer checks

We verify organizer identity, contact details, and campaign ownership before publish.

Document review

Medical, education, and community campaigns require supporting documents and permits.

Release gating

Higher payout limits unlock only after successful milestone verification.

Protection layers

Donor and organizer safeguards

We monitor activity, lock suspicious payouts, and keep donors informed every step of the way.

Secure payments

Tokenized payments, bank-grade encryption, and monitored transaction routing.

Fraud response team

Local escalation channel with 24/7 alerts, manual review, and campaign holds.

Community reporting

Every campaign includes a one-tap report flow reviewed by compliance staff.

Report issues in minutes

Our compliance desk reviews every report in under 24 hours. We can pause payouts, request more proof, or remove campaigns if needed.

File a report
Our promise

Transparency for every peso

Donors receive real-time updates, payout timelines, and milestone reports so every contribution stays traceable.

  • Campaign updates and payout status in one dashboard.
  • Visible milestones for medical, education, and relief drives.
  • Audit trail stored for compliance and dispute resolution.